Shipping policy
At Krishiva Atelier, we are committed to delivering your orders safely and on time. Please review our Shipping Policy carefully before placing an order.
Order Processing
All orders are processed within 1-3 business days after successful payment confirmation.
Orders are not processed or shipped on Sundays and public holidays.
During sale periods or high-demand seasons, processing times may be slightly longer.
Shipping Coverage
We currently ship across India through trusted courier and logistics partners.
Delivery Time
Estimated delivery timelines:
Metro Cities: 3-7 Business Days
Other Cities & Towns: 5-10 Business Days
Remote Areas: 7-12 Business Days
Delivery times may vary depending on location, courier service availability, weather conditions, and other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout.
Free shipping offers may be available on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, tracking details will be shared via email, WhatsApp, or SMS so you can monitor your shipment status.
Delayed Deliveries
While we make every effort to ensure timely delivery, Krishiva Atelier is not responsible for delays caused by:
Courier partner delays
Natural disasters
Government restrictions
Weather conditions
Incorrect shipping information provided by the customer
Incorrect Address Information
Customers are responsible for providing accurate shipping details. We are not liable for delays or delivery failures resulting from incorrect or incomplete addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide clear photos or videos of the package and product.
Lost Shipments
In the rare event that a shipment is lost in transit, we will work with the courier partner to investigate and resolve the issue as quickly as possible.
Contact Information
Legal Name: BHAVIKA PATEL
Trade Name: KRISHIVA ATELIER
WhatsApp: +91 96 8788 2121
Call: +91 96 8788 2121
Email: office@krishivaatelier.com
Address: Shubham Raw House, Laskana, Surat - 395006
For any shipping-related questions or concerns, please contact our support team using the details above.
Last Updated: June 2026